Hi, I’m a Senior UX designer with 8 years of experience designing end-to-end internal & SaaS tools.

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UX Certificate, Interaction Design

Nielsen Norman Group

Information Architecture Fundamentals

Udemy

Usability Testing and Research

Udemy

Mobile User Experience

Interaction Design Foundation

Customer Experience Most Innovative

NRG - Vivint Smart Home

Design Process

Design Systems & Figma

Streamline consistent, accessible design practices across product teams while reducing design debt.

Testing & Data Driven Decisions

Use cost-effective, time-sensitive testing methods and user research for decision-making.

Early Alignment

Bring the right people together for early alignment, collaboration, and efficiency.

Responsive Web Design

Responsive web design that optimize engineering efforts and user experience.

Lean & Agile UX Practices

Outcome-focused, user-centric teams that prioritize feedback and iteration cycles.

Agentic Design Workflow

Effective AI prompting methods for testing hypotheses, user research, wireframing, user testing, and UX writing.

Portfolio Highlights

Technician Task List.

Employee Core Tools.

Technician Referrals & CRM.

Line of Credit.

Experience

Vivint Smart Home (NRG)

Aug. 2020 - Present

I lead employee-facing experiences, designing end-to-end in the smart home and renewable energy space.

We have over 5+ web and iOS apps employee facing apps that our small UX team manages. I have helped both with legacy and re-design of 3 apps from discovery to launch.
I was the lead designer for e-commerce and supported the customer account management experience. I have lead designs, re-designs, and UX strategy of new product launches, payment methods, and more.
My team has helped implement the first comprehensive internal and customer facing tools design systems.
I have been involved in mentoring designers, hiring, and leading several design projects. Our team started with only one designer since then I've helped establish our design process and team.

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3Megawatt

Oct. 2017 - April 2020

A renewable energy B2B SaaS startup where I worked as a Product Marketing Manager and UX designer.

I worked on several new features for their SaaS renewable energy asset management software. Including research, wire-framing, prototyping, designing, and defining requirements for new features.
I redesigned their website resulting in a 26% increase in conversion rate, a 36% increase session duration, and decrease in bounce rate by 13%.
I set up the their first standardized sales process. Including setting up their first automated e-mail marketing campaigns that helped drive 26% of demo requests.